DSG Training

“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."  Jack Welch- Former CEO of General Electric (GE)

TRAINING PROGRAMS

Discovering Solutions Group training programs are for 1-500 people at a time either in-person or online for:

• Research, Analytics and Insights
• Customer Experience Solutions
• Types of Thinking Skills

Below is just a partial list of some of our training programs.  We will design a training program special for you and your company needs.

Research, Analytics, and Insights

• Demonstrates different research methodologies (Surveys, UX Research, Focus Group, Card Sorting, etc.)
• Developing different research strategies
• Designing surveys to get a very high response rate
• Designing and conducting Usability testing
• How to develop different types of Journey Maps  
• Taking Data and Information and transforming them into Insights
• Explore how to integrate different types of data to tell the story
• Discover between the difference using research to measure vs. understanding

Customer Experience

• What are the different parts of customers experience
• How companies develop customer experiences
• Motivating customers to purchase your products and/or service  
• How to make customers loyal to your product and/or service
• Discover how to take the insights of your data and connect them to your business objectives in order to create a great consumer experience
• Taking the appropriate data and information to create the best in class consumer experience.
• Creating customer experiences for different types of customers

 Different Types of Thinking Skills

• Discover the different methods of thinking and how they differ.
• How to take different methods of thinking and create best of class customer experience
• Explore the elements in each of the different methods of thinking

Contact Us 

email: Sales@Discoveringsolutionsgroup.com 

<< New text box >>